Our Vision

A world-class partner to the games industry, trusted to deliver the highest quality services with passion, expertise and agility

Our Purpose

To serve our partners by enhancing the experience of gamers across the world through our passionate and expert team

Our Values

Quality, Passion, Agility, Customer Intimacy, Teamwork

Love Games?

Join US

Universally Speaking (US) are a world-class partner to the games industry – its on US to make sure the game is ready for release. Our customers trust US to make sure that their amazing Indie or AAA games are perfect before they are made available to gamers.

What will you do?

Play and test the games. Literally. But we need you be on it and all over it. Relentless with your approach to testing games. As an absolute perfectionist you will find linguistic bugs and report these back using bug database communicating across global boundaries in an unambiguous way.

What would you do at work?

Your job is to make sure games and applications give the best user experience by being linguistic bug free
Check in-game text for linguistic accuracy and correctness, and its accordance to cultural rules
To do this you will learn how to follow the Universally Speaking LQA process and professional standards which we have optimised over the years to be the best in the industry
You’ll use a variety of industry standard bug databases to write detailed bug reports that get you noticed as someone who is trusted and cares about making games better
Reporting issues is where it starts but you’ll also have ownership to ensure that bugs have been fixed and implemented correctly
You’ll become the LQA Expert across a broad range of Indie to AAA projects and given areas of specialisation
You’ll own, manage, create, and regularly execute test cases throughout the project life cycle. This includes document testing practises, LQA process & reporting methods.
You’ll actively participate in test requirement gathering with developers to ensure Localisation QA effectively tests and supports all features of the project
You’ll be one step ahead in looking at ways to make improvements, take ownership for additional activities and create efficiencies in the way you work
Cooperate with the QA team

Measures of Performance:

Quality, velocity, and precision of bug reports
On time delivery
Team working and communication
Continuous improvement and knowledge of LQA workflow and techniques

You are a great match if you:

Are a native or have proficiency in written and spoken American English
Are passionate about video games
Are a team player, with the ability to work under pressure within tight deadlines
Are pro-active, tenacious, and enthusiastic
Have a focus on quality and a keen eye for detail
Are good with computers – word processing, database handling, record keeping, good working knowledge of MS Office Suit
Have Right to Work in the UK

It’s really useful if you have some of the following but if not, we can teach you

Previous experience in LQA, translation or proofreading
Experience with working with the software tools in use for LQA testing (test case management and text editing tools)
Working knowledge of CAT tools (MemoQ)
Knowledge in video game industry and trends
Desirable but not essential: Bachelors of higher degree in linguistic or English

Training
Management Development
Wellbeing Portal including Live Chat and Support
Mini Health checks
Access to Counselling and structured therapy
Online CBT
Perks and Discounts
Qualified nurses on hand to offer support on a range of medical or health-related issues offering practical information and advice
Social events and celebrations

Universally Speaking

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American English (USA) Games Tester

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